UAE FTA says VAT refund for citizens’ new homes is faster

The UAE Federal Tax Authority says VAT refunds for nationals building new homes now take 80% less time to apply for, with a 12-month filing window.

New home under construction in the UAE with coins symbolising a VAT refund
UAE nationals building new homes can claim back VAT on eligible costs. Illustration: AI-generated.

Key points

  • The FTA says the deadline to apply for VAT refunds on new homes built by UAE nationals has been extended from six months to 12 months.
  • Data fields in the application are down 50% and the time to complete and submit it is down 80%, the FTA says.
  • Customer satisfaction with the service rose from 83% in 2023 to 93% in 2026.
  • The 'Maskan' smart application launched in 2024 and the refund follows a four-step process.

What happened

The UAE’s Federal Tax Authority (FTA) announced on 30 October 2026 that the way UAE nationals claim back VAT on newly built homes has been reworked through legal and procedural changes, aimed at quicker and simpler refunds. It said so at a Customer Council session in Dubai.

VAT, or value added tax, is a tax added to goods and services. Under this scheme, UAE nationals who build a new home can reclaim the VAT they paid on eligible costs. The FTA described the scheme as a practical example for the government’s Zero Bureaucracy Programme, which aims to cut red tape in public services.

The changes announced

  • The deadline to submit a refund application was extended from six months to 12 months.
  • The range of payments eligible for refunds was expanded this year under the ‘Year of Family’ initiatives.
  • The ‘Maskan’ smart application for VAT refunds on nationals’ residences was launched.

Abdulla Al Bastaki of the FTA said the number of data fields has been cut by 50% and the time needed to complete and submit an application by 80%. He said customer satisfaction rose from 83% in 2023 to 93% in 2026.

Chart showing customer satisfaction rising from 83% in 2023 to 93% in 2026
Customer satisfaction with the service, as reported by the FTA. Chart: Finance.net.in, data: UAE Federal Tax Authority news.

The four-step process

  1. Submit the application.
  2. The FTA verifies eligibility and supporting documents.
  3. The application is approved and the applicant is notified electronically.
  4. The refund is transferred to the applicant’s bank account.

What it means for you

The refund is for UAE nationals building new homes, so most readers, including Indians living in the UAE, are not directly affected. The announcement says nothing about how the service applies to residents who are not UAE nationals.

For eligible applicants, the longer window means more time to collect the paperwork. Contractors and consultants who work on such projects may also find the shorter application process useful. For how the tax itself works, see our guide on how VAT works in Saudi Arabia and the UAE.

Background

The service began in 2018 with applications processed manually by email. An online application platform followed in 2019. The ‘Maskan’ app arrived in 2024 and, according to the FTA, now offers a proactive digital journey, with further improvements continuing.

The session was attended by FTA Director General Abdulaziz Mohammed Al Mulla and Hesham Amiri of the UAE Prime Minister’s Office, along with UAE nationals, contractors, consultants and representatives of verification bodies and government entities. The FTA said it is also working on other tax services. Earlier FTA news is covered in our report on the e-invoicing provider deadline.

What it means for you

The changes affect UAE nationals building new homes, who now get 12 months instead of six to apply for a VAT refund and a shorter application. Other residents, including NRIs, are not mentioned in the announcement. If you work on such projects as a contractor or consultant, the faster process may reduce paperwork.

Frequently asked questions

Who can claim the VAT refund discussed here?

The service covers UAE nationals building new residences, according to the Federal Tax Authority.

How long do applicants now have to apply?

The deadline has been extended from six months to 12 months.

What is the Maskan app?

It is a smart application for VAT refunds on UAE nationals' residences, launched in 2024, which the FTA says offers greater accuracy, efficiency and speed.

What are the steps to get the refund?

Submit the application, have eligibility and documents verified, receive electronic approval and notification, and get the refund in your bank account.

Sources

  1. Reviewing the development of the VAT refund service for UAE nationals building new residences as a model for the Zero Bureaucracy Programme — UAE Federal Tax Authority news

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This article is for information only and is not investment, tax or legal advice. Figures are from the sources linked above as of the publish or update time. Please verify with official sources or a qualified adviser before making financial decisions.